Here is what you get with your Andor contract
For a fixed monthly fee, virtually everything is included (see Quick Questions). This means our costs are transparent and predictable, allowing you to budget your IT expenditure easily and accurately.
Peace of mind
We'll take care of all equipment and software that we have supplied, installed or approved. That way, you can relax and concentrate on what you do best.
Ability to make the right choices
You'll be able to use our experience and expertise to make informed and cost-effective decisions on important matters like backing-up your vital information or buying new equipment and software that actually matches your requirements. You just need to ask.
We'll look after your fixed and wireless networks, Internet and broadband to make sure you can always stay in contact with your customers and suppliers. We can also advise you on the best ways to stay connected whether you are in or out of your office.
Flexibility and speed
We provide support in many ways at no extra charge: by phone, e-mail, call-out or even remotely.
Where you have existing agreements with other suppliers of products or services,
you can use our technical expertise as a go-between.
With new contracts, we carry out a complete audit of your system and provide you
with comprehensive documentation which we will keep constantly updated. This
will include specifications of all computers, Internet connection details and
user names/passwords for all equipment, software or services.
We use plain English and avoid using jargon to enable you to clearly understand
the issues and take the best decisions.